top of page

GDPR Statement

PTP Coaching Limited GDPR Statement

At PTP Coaching Limited, we are committed to ensuring that your privacy is protected in accordance with the General Data Protection Regulation (GDPR). This statement outlines how we collect, process, store, and protect personal data, as well as your rights under the GDPR.

1. Data Controller

PTP Coaching Limited is the data controller for the personal data you provide to us. Our contact details are:

  • PTP Coaching Limited

  • Registered Address: 22 columbine Road, East Malling, Kent, ME19 6EP

  • Email: info@ptpcoaching.co.uk

2. Personal Data We Collect

We may collect and process the following types of personal data, depending on the nature of your interaction with us:

  • Personal Identification Information: Name, email address, phone number, postal address.

  • Payment Information: For processing orders or services.

  • Technical Data: IP address, browser type, device information, and other technical data related to website usage.

  • Health and Safety Information: Where necessary for specific services (e.g., medical conditions relevant to participation in physical activities).

3. Purpose of Data Processing

We collect and process personal data for the following purposes:

  • To provide services: We use your personal information to deliver coaching services, process bookings, and manage customer relationships.

  • For marketing purposes: We may send you information about our services, updates, or special offers if you have opted in to receive such communications.

  • Compliance: To comply with legal obligations, including safeguarding and health and safety requirements.

  • Website Analytics: We collect technical data to monitor the performance and usability of our website, improve customer experience, and ensure the security of our online services.

4. Lawful Basis for Processing

We process your personal data under the following lawful bases:

  • Consent: Where you have given clear consent for us to process your data for specific purposes (e.g., for marketing communications).

  • Contractual Necessity: When processing is necessary to fulfil a contract with you (e.g., booking services).

  • Legal Obligation: Where we are legally required to process data (e.g., health and safety records).

  • Legitimate Interests: Where processing is necessary for our legitimate interests, provided it does not override your rights and freedoms (e.g., for improving services and website functionality).

5. Data Sharing

We do not sell, trade, or rent personal information to third parties. We may share your data with trusted third parties for the following reasons:

  • Service Providers: To fulfil certain services on our behalf (e.g., payment processing, event management).

  • Legal Requirements: If required by law, to comply with legal obligations or to protect our rights and safety.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. After this period, your personal data will be securely deleted or anonymised.

7. Data Security

We are committed to ensuring that your information is secure. We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction.

8. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

  • Right to Access: You may request access to the personal data we hold about you.

  • Right to Rectification: You may request correction of any inaccurate or incomplete data.

  • Right to Erasure: You may request deletion of your personal data where there is no compelling reason for its continued processing.

  • Right to Restrict Processing: You can request the restriction of the processing of your personal data under certain circumstances.

  • Right to Data Portability: You may request that we transfer your data to another organisation or to you, where feasible.

  • Right to Object: You can object to the processing of your personal data for direct marketing or other purposes.

  • Right to Withdraw Consent: If you have provided consent for data processing, you may withdraw it at any time.

To exercise any of these rights, please contact us at info@ptpcoaching.co.uk. We aim to respond to all legitimate requests within one month.

9. Cookies

Our website uses cookies to enhance user experience and gather website usage data. For more information, please refer to our Cookies Policy.

10. Changes to This Statement

We may update this GDPR statement from time to time. Any changes will be posted on our website, and we recommend that you review this page regularly to stay informed.

11. Contact Us

If you have any questions regarding this GDPR statement or your personal data, please contact us at:

If you believe your data has been mishandled, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues.

bottom of page